Windows hello this option is currently unavailable regedit. Therefore, I can't even change my pin.

Windows hello this option is currently unavailable regedit Computer>Administrative Templates>Windows Components>Windows Hello for Business>Use Windows Hello for Business. There is a message above stating that ‘Some of these settings are managed by your organization’ Machines are connected to Intune and Windows Hello for Business is enabled there at the tenant level. Nov 18, 2022 · After updating to WIN 11 my fingerprint recognition stopped working. -changed Credential Manage to automatic. This option is currently unavailable - click to learn more. Your immediate reply and response are highly appreciated. If you want to use key or certificate based Windows Hello you can follow the guides in the links. " below that. May 3, 2024 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Compare perhaps with the other computer. If you are experiencing one of the above issues, follow the instructions below to fix the problem. (The left-side search illustration below is in Windows 11, and the right-side is Windows 10. Here's a step-by-step guide to resolve these issues. I tried to set it up again in settings but it says that "This option is currently unavailable", and then "Something went wrong. In my case that key (and others in the same folder) are set to 1 thanks to the GPO and the PIN option is configurable, but for some reason the fingerprint Jun 22, 2022 · Hello, I am entirely unable to enable Windows Hello in our network. This will open the Biometrics folder in the Registry Editor. Launch regedit. Sep 22, 2016 · We mostly run Win 7 Pro in our org of about 60 computers, but we now have two new different models of computer (Thinkpad T460s and HP ZBook Studio) that are running Win 10 Pro Anniversary Update (all recent updates installed) and part of our domain (Server 2008 DC). I only set up PIN and Fingerprint during setup and I can still sign-in with them no problem, I just can't access them in settings. For this, follow the below steps: Step 1. Step 6: Click on the File menu and choose Load Hive. On the right side, double-click on Allow the use of Biometrics and select Enabled. Please try to toggle off "Require Windows Hello sign-in for Microsoft accounts", Restart your computer or Open Registry Editor then navigate to the following path HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\PasswordLess\Device Feb 28, 2022 · #windowshellofingerprint #finderprintrecognition #windows11Fingerprint recognition (Windows hello)- This option is currently unavailable in windows 11 is a c Jan 10, 2024 · Click on "Accounts" and then click on "Sign-in options". -Configure Windows Hello. Finally proceed and deploy the following registry change to all computers in Active Directory, in order to disable the Windows Hello provisioning: Jan 16, 2025 · I go to Settings Account PIN (Windows Hello) and it says THIS OPTION is CURRENTLY UNAVAILABLE !! But I AM singing in with MY pin **** whatever each day. Carefully follow the steps mentioned below – Boot Windows into the Safe mode. g. Nov 9, 2022 · If you have a scenario where an AD domain joined, Azure AD joined or Hybrid Azure AD joined computer is saying that the Windows Hello features are currently unavailable, try these steps. Aug 29, 2024 · In the Sign-in options tab, choose Windows Hello (PIN)for Windows 10 or PIN (Windows Hello) for Windows 11. The Accounts → Sign-in Options settings should now be restored. Sep 30, 2019 · I just bought a new laptop the other day and for the first few days I had no problems setting up a pin and fingerprint sign in. msc and hit Enter. Dec 18, 2024 · Hello, I’m experiencing an issue with Windows Hello on my system. Don't get confused though. All it takes is to: Navigate to Windows Hello in the Settings app. You can set the pin, but, after the reboot, it doesn’t work and Windows Hello says: “Option currently Unavailable”. Restart your device and check if the issue persists. Jun 22, 2024 · Let's resolve the issue with Windows Hello PIN configuration. msc). Dec 7, 2021 · I have a windows 10 system that we need to enable fingerprint authentication on. To fix this, delete the folder and set up the PIN Ever since I got my computer set up I can't seem to get my windows, hello to work on my PC. I am using a 2019 asus vivobook x510u with windows 11 home 23H2. To do that, open the Run window with the “Windows key + R” shortcut, type “regedit” and click “Ok”. Windows Hello face authentication utilizes a camera specially configured for near infrared (IR) imaging to authenticate and Sep 2, 2024 · windows hello currently unavailable [Solved] My device is Asus Zenbook Q415M, previously I used the face unlock function, but now I cannot use it. 2 Enable and Disable […] Jan 18, 2025 · I understand that your Windows computer has Windows Hello PIN unavailable and Windows Hello fingerprint authentication unavailable. He's changed devices along the years and he always got "This option is currently unavailable" when trying to log in with Windows Hello on all devices, making him revert to logging in with his password instead. Before computers were added to the Jun 20, 2023 · The question is what is different in the GPO rules for your computer. msc and click OK. The problem is that as soon as all the computers were added to the domain, it is no longer possible to define and login with PIN, fingerprint or face (windows hello). Apr 4, 2023 · Install any available updates. Remove the existing PIN from your computer by entering the password to verify your account. Jan 31, 2021 · Good afternoon, I have a company with 8 employees and we have 8 computers, and due to the evolution of the IT infrastructure we acquired a server with domain controller (windows server 2019). If Windows Hello Face is not listed, click Add a feature. Create/edit and set AllowDomainPINLogon registry DWORD (REG_DWORD) to 1. Ensure the "Turn on convenience PIN sign-in" policy is enabled. I'll be happy to assist you today. Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. -disabling and re-enabling the driver. Navigate to the following key in your registry by navigating at the left pane: Mar 20, 2024 · This option is currently unavailable – This is when the Windows Hello Biometrics and facial recognition stops working due to a Windows update or Group Policy settings. Regards. Press WINDOWS + Q and search for Registry Editor. You may need to reregister your Hello options if needed. Disable "Use Windows Hello with your account" prompt. Jul 9, 2020 · Hi, Thank you for writing to Microsoft Community Forums. -" problem on my HP laptop. 1 Enable and Disable Windows Hello for Business via Group Policy 2. I can’t set up Windows Hello under Settings > Sign-in Options because the Fingerprint Oct 6, 2024 · Select Windows biometric services from the left column. If you have further questions about Windows Hello PIN/Fingerprint and why it is unavailable, provided are some queries that might give you better answers: 1. In this informative video, we will guide you through the process of resolving the "This Option Is Currently Unavailable" error associated with Windows Hello Now Navigate to the following Path. Things I have tried and failed: Sep 27, 2022 · Press Windows + R keys simultaneously on your keyboard to launch a Run dialog box. On the Registry Editor window 4. Step 2. Jan 6, 2022 · I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable" I changed the same three polices in the solution to be "Not Configured" under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". Once you open Run dialog box, insert services. Mar 20, 2023 · 2] Using Group Policy Editor. Dec 5, 2020 · 6. We’ve already checked the Registry keys, the GPO ecc. If there is no sign-in option, proceed to solution 1. Disable Windows Hello PIN in Windows 10 with Registry Editor You can also disable your Windows Hello PIN using the Registry Editor. It also says that "we couldn't find a fingerprint scanner compatible with Windows Hello Finger/Face ID" Nov 21, 2023 · So with the new update on Windows 11 23H2 there comes an issue regarding the Sign-in options in the settings, specific the "PIN" and "Fingerprint" or "Facial" options. However, once you domain Method 5: Create an Entry in Regedit to allow PIN Logon Make sure to create a backup of your Registry since the steps involve registry modification: 1. Proceed to next step to disable the Windows Hello for business provisioning. Kindly click on the Windows Logo and on search type regedit 2. HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\PassportForWork\PINComplexity Please provide a screenshot of that Registry Editor page. Click Export 7. Step 5: In the Registry Editor, select HKEY_LOCAL_MACHINE. I've tried: -updating the driver. Before anything, it is a good idea to see that the fingerprint reader is devoid of dirt or spilled liquids. " I never had the option to use facial recognition in the first place as the LG Gram has no IR camera, but was able to try to add another fingerprint a week ago. Possible Solutions to Windows Hello “This option is currently unavailable” Clear the NGC folder Apr 8, 2021 · This Tutorial Helps to Fix Windows Hello Fingerprint This option is Currently Unavailable Something Went Wrong Try Again#FixWindowsHellowFingerPrint#ThisOpt Oct 22, 2021 · Windows 10: A Microsoft operating system that runs on personal computers and tablets. However, it is possible that you or an application disabled this option, and that’s the leading underlying cause behind Windows Hello not working. Mar 29, 2019 · adding windows PC to domain; login as a domain user on windows mashine; What I need to work: fingerprint sensor login (windows hello maybe?) I think PIN login is required for fingerprint login (?) What I have already tried: in GPO allowed fingerprint sensor login (computer config AND user config (just to be sure) and Windows Hello, PIN login. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System. If you can't proceed to next method. Hi Experts, Yesterday we have bought two brand new HP Envy 13 AQ 1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement. Any mistake can cause errors and BSoDs, leading to critical system failure or data loss. Mar 25, 2020 · Solved: I have an HP Envy 17t with Windows 10 Home 64. What can I do if Windows Hello is not available on domain? 1. Jan 16, 2021 · Firstly, open the RUN dialogue box by pressing WINDOWS + R altogether. Jul 31, 2024 · Option 2: Using the Registry Editor. It says (this option is currently unavailable). How do I disable Windows Hello PIN login throughout the entire organisation? e. Jan 22, 2021 · Windows Hello works on a Computer when user is signed in with a local account. Now none of the options are available. After setting one up, I was able to use my fingerprint for a week before losing access to it and the "This option is currently unavailable" message was displayed in settings. Try to create a new Administrator account. You can access its settings via WinX Menu Oct 6, 2024 · This tutorial will show you how to enable or disable Enhanced Sign-in Security for all users in Windows 11. Step 1: Open the Registry Editor from the Start Nov 21, 2022 · 6. Adding the following registry entry might help fix the Windows Hello Fingerprint “This option is currently unavailable” in Windows 11. May 2, 2022 · - Windows 10 did not recreate the folder when I restarted Windows. I used to have the fingerprint and PIN working up until a few days ago, but I turned the PIN off because I wanted to change it. From the left-hand side click on the System and from the right-hand side right-click on an empty area and choose New > DWORD (32-bit) value. I apologize, Community is just a consumer forum, due to the scope of your question (Domain Managed Account) can you please post this question to our sister forum on Microsoft Q&A in the Azure AD section (linked below) Sep 25, 2024 · Hello, all of a sudden my fingerpring recognition is not working over the last few weeks, when I go to accounts, sign in options it says that the option is currently unavailable and that we couldn't find a fingerprint scanner compatible with windows hello fingerprint. Oct 15, 2024 · This computer comes with a fingerprint and facial recognition, but when I go to set it up in Miscrosoft settings -> accounts, it says that fingerprint and face ID is currently unavailble. 7. Double-click the DWORD value named “value” and set it to “1” Exit the Registry Editor. Right-click on the Start icon and choose Run. Type regedit and click OK. Check if the Windows Hello option is now working. We use only Windows 10 21H2 clients and Windows Server 2019 domain controllers. On the setup page is a message under each option “This option is currently unavailable. Jan 3, 2020 · If your computer is joined to a Active Directory Domain (likely for an organization issued computer), you will need to contact the administrator to enable Windows Hello for Business by Group Policy or mobile device management (MDM) policy. But, many users faced Windows 11 fingerprint not working issue as it says the option is currently unavailable. Feb 27, 2024 · Open Registry Editor by running regedit command. Enable Windows Hello from Windows Registry. Disconnect from Work or School Account. Try again later. It should now work properly. Right-click on it, and then select “ Start” from the list that appears. I went into the settings to improve the recognition but the options to improve recognition or remove it are grayed out and it says that this option is currently unavailable and that "something went wrong, try again later. If Windows Hello is not available, you will see a message: Windows Hello Face. Enter Windows Hello Face in the search bar. I look forward to helping you. Yes you are right, "Windows Hello PIN" is same as the pin you use to unlock the computer and from lock screen we can only reset the PIN using Forgot Pin option. " Original post https I am the only user and the administrator of my personal computer and recently updated Windows 10 Home to version 1903, OS build 18362. Try using Windows Hello fingerprint authentication again. Now I cannot even enable it again. How to FIX: Unable to configure Windows Hello PIN in Windows 10. I ended up removing the PIN and now it says that this option is currently unavailable, try again later. After activating the "Administrator" account, restart your computer and on the login screen, click the "Administrator" user to login in Windows. Nov 3, 2023 · Type and search [Sign-in options] ① in the Windows search bar, then click [Open] ②. please help me to figure this out. Exit the Group policy editor and reboot the computer. Since I don't know the specific situation you are currently experiencing, I will suggest some steps that can be taken according to my experience: Try different login options: Mar 31, 2023 · 4. Clean it thoroughly and use the fingerprint reader again to check for Windows Hello fingerprint recognition. Usually, this problem is caused by a corruption in the Windows Hello settings. Enter the PIN code you use currently to verify your identity ⑥. When you click on WIndows Hello PIN thing you will probably get this message "This option is currently unavailable" - click to learn more. Apr 30, 2024 · You can also use the forgot PIN option to reset your Windows Hello PIN. Similarly, enable the other Windows Hello options, if any. Found none. Restart your computer. In my case, it was simply a misconfigured Group policy setting. The options to improve recognition and to remove this sign-in option are greyed out. Restart your PC and try to add a Windows Hello PIN again. Mar 31, 2023 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. If you are the administrator, please find further information here: Dec 13, 2020 · 6. Why does Windows Hello PIN say my PIN is unavailable? There are multiple reasons why Windows Hello PIN is Jan 30, 2025 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. Dec 11, 2024 · FAQs About Windows Hello PIN/Fingerprint This Option is Currently Unavailable. Hence, apply the following steps to resolve it quickly on your PC. You can most probably run into face recognition issues on Windows 11 due to driver incompatibility. . Navigate to the location: Dec 28, 2019 · Hello, my Windows Hello facial recognition has recently stopped recognizing me after I changed glasses. Active Directory, Intune), but you don't want to use Windows Hello for Business, proceed to enable the "Turn on Oct 17, 2022 · If the option is greyed-out, click “Change settings that are currently unavailable” first to allow administrator access so that you can make changes to the available options. Way 4: Edit Local Group Policy. May 30, 2024 · 1. First, follow the path below: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Jan 14, 2020 · This guide is suitable for both domain joined/Intune Managed and non-domain joined/non-Intune Managed Windows 10. Back to top Dec 26, 2020 · Go through the list of installed features and see if Windows Hello Face is listed. The last Windows Hello option is the pin, which works. Close the registry editor, restart your device and check if the issue persist. Aug 2, 2024 · No. The camera is working. Solution for "Windows Hello PIN - This Option is Currently Unavailable" Check Security Settings: Open the Group Policy Editor (gpedit. Any advice would be very much appreciated. Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat. To do that you need to navigate to Settings > Accounts > Sign-in options and enable the toggle under Windows Hello to enable this feature. WHfB is integrated with on-premises Active Directory Domain Services (AD DS) or Azure Active Directory (AAD). 3-Go to Troubleshoot. Step 2: Paste the below path in the Registry Editor’s address bar and press Enter. Jun 19, 2021 · I'm John an Independent Advisor and a Windows user like you. Nov 28, 2024 · The issues you’re facing—Windows Hello sign-in options being unavailable and the "some of the settings are managed by your organization" notification—suggest that your system settings may be influenced by a group policy or account restrictions. I can obviously use my password as well, but I am trying to get rid of this PIN/Windows Hello feature all together. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. I tried you advice above but it didn’t work, I still get the same message. -Select remove to remove the face scan or fingerprint reader. " Oct 29, 2023 · Microsoft face authentication in Windows 10/11 is an enterprise-grade identity verification mechanism that's integrated into the Windows Biometric Framework (WBF) as a core Microsoft Windows component called Windows Hello. exe and go to: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\default\Settings\AllowSignInOptions. Sep 4, 2022 · Fingerprint recognition (Windows Hello) shows " This option is currently Unavailable" Facial recognition (Windows Hello) shows "This option is currently unavailable" PIN (Windows Hello) shows " This option is currently unavailable" How to resolve the fingerprint recognition. May 11, 2020 · Hi,I recently forgot my windows pin password and I wanted to reset it but it says (This option is currently unavailable) and when I press the button where it says Tap or click here to fix it,it gives Device configuration profile -> Settings Catalog -> Windows hello for Business Options-> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Turn on convenience PIN sign-in -> turned on and applied to user or machine group: "This option is currently unavailable" on the test machine. Click File 6. Related: How To Fix Windows + Shift + S Not Working In Windows 10 Jul 29, 2024 · Here are the most common causes for Windows Hello to stop working: PIN login is unauthorized: The PIN login authorization needs to be enabled to use Windows Hello. In the text field of the dialog box, type regedit and hit Enter to launch Windows Registry. First, open the Registry Editor on your PC or laptop. Over the past few days, the settings sign-in options tab display the Dec 7, 2024 · I've just recently fixed the "This sign-in option is disabled because of failed sign-in attempts or repeated shutdowns. Click View and make sure 'Address Bar' is turned on. Restart the system. Oct 11, 2024 · Here’s how you can fix this Windows 11 security feature: How do I fix Windows Hello face recognition in Windows 11? 1. However, after a week I was randomly given the option to set up a fingerprint on the sign-in screen. 4 If you experience any issues setting up your BRIO webcam to work with Windows Hello, you can download the Logitech BRIO for Windows Hello installer to help with the setup of the service. somewhere in Azure portal, etc. After the migration of some machines (for a client of us) with Quest, Windows Hello configuration doesn’t work. Please note, the advice given is to be done at your own discretion. - Settings/Account/Sign-in options still shows Windows Hello disabled and greyed out (so I can't enable it), and Windows Hello PIN still shows as "This option is currently unavailable". I also have the "Facial Recognition (Windows Hello) installed in my A subreddit for the technical support of Windows 10 issues, this includes insider builds. Then open Explorer and navigate to the following path. ; Enter your Microsoft account’s password to sign in. Jan 7, 2025 · Step 4: In the Command Prompt window, type regedit and press Enter to open the Registry Editor. I have tried many options on the internet like enabling "Windows Hello for Business" in GP and the settings in "Biometrics" in GP and even adding a registry key to enable it but NOTHING has worked! Sep 24, 2024 · If you see the Windows Hello Face This option is a currently unavailable message on Windows 11; keeping your drivers up to date will make a difference. Dec 9, 2024 · At the Sign-in options, go through the registration process to re-register your biometrics. Select [Facial recognition (Windows Hello)] ③, then click [Set up] ④. Renaming the NGC folder using the command prompt should remove all PIN settings and fix the problem. Method 2. If the biometric login is deactivated via the Registry on your Windows PC, you can enable it by using the registry editor. Windows Hello enables biometrics or PIN authentication, eliminating the need for a password. If you are experiencing the reported problem on computers that have been set up for an organization (e. Aug 15, 2016 · To enable a convenience PIN for Windows 10, version 1607, enable the Group Policy setting Turn on convenience PIN sign-in. Step 1: Open the Registry Editor. ; In the empty text box type “regedit” and then click on OK. ; On the registry editor window, navigate to the following path, Jun 10, 2024 · Windows Hello Face. Windows Hello relies on biometric Oct 17, 2023 · Note that this problem may come in different forms, including Windows hello PIN This option is currently unavailable, This setting is managed by your organization, This option is currently unavailable Something went wrong try again later, This option is only available when connected to your organization’s network. Every single Windows Hello option shows as "currently unavailable. On the Services console, scroll and right-click Windows Biometric Service. About Windows Hello, you must select the camera or fingerprint reader. Jul 17, 2022 · I understand that you are having Windows Hello PIN issues. Sep 10, 2020 · 9. Create a new DWORD (32-bit) Value named AllowDomainPINLogon in Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System and give it a value of 1. In the Registry Editor, select HKEY_LOCAL_MACHINE, and then select Load Configuration Unit from the File menu. Nov 20, 2024 · Caution – Registry keys are critical system components and should be modified carefully. In the past we have used the Lenovo tool, without Windows Hello, but now that's not an option. On the login screen, click the Sign-in options entry and choose the one for your login password. Places that might pertain: Registry keys HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\default\Settings\AllowSignInOptions and HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System and in GPO Computer Configuration\Administrative Templates\Windows Components\Biometrics Disable Windows Hello in Registry Editor. To resolve this issue, go straight to Method-3 below. Now, click on Windows Hello PIN. 2. Note: It is recommended that you create a System Restore point before editing registry. Once device is domain joined, the user settings for domain users is grayed out and does not allow changes. Went to RegEdit, changed the AllowPIN key to 0, restarted, changed back to 1, restarted. 3 Once the update is complete, go to Windows Settings > Accounts > Sign-in options and select BRIO 4K Stream Edition for Windows Hello. Maybe I need to completely re-install Windows 11? Jan 23, 2025 · Follow the instructions in this article to enable the hidden "Administrator" account by modifying the Windows Registry offline. Press Windows Key+I to open the Settings application. Also, "Sorry - this PIN isn't working for your organisation's resources. HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Jul 28, 2020 · Basically I had to setup a PIN and currently get asked of it when trying to login. Checked for an alternate GPO that had the Windows Hello options enabled. Therefore, I can't even change my pin. Find the drive where your operating system is located (usually C drive) and go to this path: Windows\System32 Oct 27, 2022 · Windows Hello is a great way to protect your system from hackers who use brute force attacks to gain the system access and therefore you must enable Windows Hello in Windows 10 Settings. For more information about setting up a PIN for Windows Hello, refer to KB article Setting up and using the Microsoft Hello PIN Login in Windows 11 and Windows 10. Jan 29, 2024 · Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". Method 3: Using Registry settings if you have Windows 10 Home installed. I'm not too familiar with Windows Hello, but I believe what you initially set up/enrolled in (Fingerprint / Face recognition) was Windows Hello. But issue persists, What do you think could be the issue. Above policy should not be configured. Thank you for your post! I'm currently looking into your issue and will update as soon as possible. We understand the concern as you want to change the PIN to login to the PC. -re-installing the driver. msc then hit enter Navigate to Policy then select Administrative Templates then Windows Components lastly Windows Hello for Business Choose Use Windows Hello for Business Select the disable option and hit Apply then click OK. Windows Feature Experience Pack 120. May 23, 2023 · Re-register Your Fingerprints. -edit registry values. Same message. Feb 3, 2022 · PIN (Windows Hello) (Windows 11) - This option is currently unavailable I had an issue on my personal laptop where my organisation required that I change my pin. Let’s start with the most obvious solution, which sometimes does the trick just fine. ’ My tech guys can’t figure it out, they don’t have any policies restricting Hello. Windows Hello not working on Windows 11 – In this case, the fingerprint sensor stops working due to disabled PIN login, an outdated biometrics driver, or missing Jan 10, 2024 · Click your Start Button, type regedit and hit Enter to open the Registry Editor. I had mine set to Enabled. Feb 17, 2024 · When you're talking about using Windows Hello in a domain environment, are you referring to Windows Hello for Business (WHfB)? Windows Hello itself is available in consumer versions of Windows 10. The Ngc folder is saved in the Windows folder and is where the PIN information is stored. Windows Hello - "This option is currently unavailable" So I have a particular user who can't use Windows Hello at all. Enable Windows Hello Sign-in Options Oct 23, 2023 · To log in with a password, click Sign-in options on the sign-in screen, click on the password icon, enter your password, and then hit Enter. * * Note: This issue usually occurs on domain computers. This guide covers how to enable Windows Hello, NOT Windows Hello for Business. Try FIX IT GO TO FIX and it asks me to SIGN IN but when I use my Personal Account it says you can't sign in here with a personal account. Once Group Policy Editor opens, navigate to the following setting- Nov 2, 2022 · Hi ToriUC, I am Dave, I will help you with this. 2020. Enable "Turn on convenience PIN sign-in" using Group Policy. I suggest that you try to delete the folder where the PIN information is stored and then try again. Please let me know the result. Close Registry Editor and reboot your system. Sep 22, 2020 · I just purchased a ASUS Zenbook Flip S and Windows Hello worked when I set up my laptop, however right after setup, Face, Fingerprint and PIN sign-in options all say "This option is currently unavailable". 3. Login to Windows using the Administrator account. Jan 30, 2023 · If you don’t want to create a GPO for this, you can just create a registry key on each machine to allow this. If you are on Windows 10 Home edition, you can change the registry settings to enable PIN sign-in option for all users. After this, check to see if you can set up Windows Hello Jul 25, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. All options, including PIN, Fingerprint recognition, and Facial recognition, are showing as "This option is currently unavailable" under Settings > Accounts > Sign-in options. I am using Microsoft Surface Laptop 2 with Windows 10 Pro. Dec 7, 2020 · For more information about Windows Hello biometrics, see: Windows 10 sign-in options and account protection | Microsoft Support; Windows Hello | Microsoft Docs; Windows Hello biometric requirements | Microsoft Docs; Windows Hello | Microsoft Docs Windows Developer; Making Windows 10 More Personal and More Secure with Windows Hello - Windows Oct 8, 2024 · Hello, I used to be able to log-in using a PIN on my PC (not a laptop) but Windows didn't allow me to change it, so I removed it. When the old PIN is gone, click Set up , enter your password and add a new PIN. Change the PIN after logging in password. Open up the Regedit Editor; Once you are inside the Registry, navigate to the location mentioned below. Check Registry: If you're comfortable editing the Windows Registry, you can check the settings for Windows Hello there. Open Registry Editor 3. But now windows hello does not work. Once the registry editor opens up, navigate to the following location in the registry editor HKEY_LOCAL_MACHINE\SOFTWARE Mar 11, 2025 · Next, select Troubleshoot > Advanced Options > Command Prompt. You may Jan 11, 2022 · PIN option is unavailable (Windows Hello PIN option missing). Table of contents 1 For Domain Joined / Intune Managed Windows 10 2 For non-domain joined/Intune managed and all other average users of Windows 10 2. I know it. Go to Computer Configuration > Administrative Templates > Windows Components > Biometrics. I've gone into Device Manager > Biometric devices and uninstalled Facial Recognition (Windows Hello) Software Device, restarted the laptop to prompt a reinstall of the driver, but the problem still persists. I've tried disconnecting my school account and restarting my computer but that made no difference. Nov 30, 2021 · Fingerprint reader not working on Windows 11: "This option is currently unavailable" I recently got a Dell Inspiron with Windows 11 preloaded. Reinstall the biometric driver. For automatic scans of missing or outdated drivers, we recommend using specialized software. Method 5: Create an Entry in Regedit to allow PIN Logon Make sure to create a backup of your Registry since the steps involve registry modification: 1. Step 1: Add registry DWORD Create the following registry entry: [HKEY_LOCAL_MACHINE\\SOFTWARE\\Policies\\Microsoft\\Windows\\System] “AllowDomainPINLogon”=dword:00000001 Step 2: Confirm Local Group Policy Apr 9, 2024 · I have a question. C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft. Method 2: Enabling Windows Hello in Registry. Jan 18, 2023 · @Enterprise Architect. The Windows registry is a database of configurations. Check if you have the options now. Navigate to Computer Configuration > Administrative Templates > System > Logon. In the Command Prompt window, type regedit and press Enter. (never tried before so not sure is a recent issue)To start Feb 1, 2020 · I did that and the network issue got fixed. Restart Windows. Computer>Administrative Templates>Windows Components>Windows Hello for Business>Use Biometrics Computer>Administrative Templates>Windows Components>Windows Hello for Business>Use Windows Hello for Business THEN, add the reg key mentioned above manually: In this article, I have compiled a list of possible solutions for you to try to resolve the issue – Windows Hello “This option is currently unavailable”. Thanks Jul 27, 2019 · (Server 2016) I have not modified any group policy settings to mess with login options . I tried all different things suggested on this forum without any success. Open it. Then delete the folder named NGC. Then you can do the following: Step 1: Add registry DWORD. Dec 12, 2023 · Step 3: After that, switch to the Sign-in options to see if you can use PIN without the “Windows Hello PIN this option is currently unavailable” issue. Jan 15, 2024 · If your laptop doesn’t have a compatible fingerprint scanner, Windows 11 displays “This option is currently unavailable” in the Sign-in options section of the Settings app. But if you have set up Hello for Business but it still doesn’t work on the domain, here are five quick fixes. Step 7: Navigate to C:\Windows\System32\config, select the Software file, and click Open. Jul 6, 2024 · If you see a Windows Hello isn't available on this device message here on your Windows 11/10 PC, here are a few things you need to take a look at. Then, click on Accounts. Option 2: Restart Biometric Services. Feb 19, 2024 · Type and search [Regedit] in the Windows search bar ①, then click [Open] ②. In case that didn't work lets try using the Registry editor. Create the following registry entry: Mar 19, 2018 · In almost every other case both the fingerprint and PIN options under Windows Hello are greyed out and can be fixed by, at a minimum, setting the registry key “AllowDomainPINLogon” to 1. Navigate to HKEY_LOCAL_MACHINE > SOFTWARE > Policies > Microsoft > PassportForWork. Nothing worked it still says that the option is currently unavailable. All users log in with domain credentials. Jul 19, 2024 · Fix 5: Edit the Registry. When I try to setup Hello I get "We couldn't find a camera compatible with Windows Hello Face". , but it’s all well configured. User your work or school account. Aug 17, 2019 · I just bought a Specter x360 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later" Below, it says "Windows Hello is preventing some options from being shown" I've troubleshooted my device, and I have the latest Windows update. But, some people "including me" when try to click on that the option "Change PIN" or edit etc isn't possible to be changed. Recently, all my windows hello options are "currently unavailable. The following GPOs are set: Computer Configuration > Policies > Administrative Templates… Apr 9, 2020 · Similarly disable the other Windows Hello options if any. Select [Get started] ⑤. Oct 10, 2023 · The first time this happened, I tried reinstalling drivers to no avail. Nov 8, 2023 · Press Windows key + R and type gpedit. Step 3. Click on Computer on the left pane 5. Paste this into the Address Bar at the top and hit Enter. Press Win + R, type "regedit," and press Enter. Feb 16, 2025 · I have an Inspiron 14 2 in 1 with Windows 11. Biometric authentication uses facial recognition or fingerprint to prove a user's identity in Nov 7, 2023 · Windows Hello is disabled for users and says ‘This option is currently unavailable’ for Facial recognition, Fingerprint and PIN. Please create restore points before attempting any fixes. Convenience PIN is enabled, everything in Windows Hello is not configured. After a Windows update, all of a sudden the Windows Hello Face, Fingerprint, and PIN options - 7519719 This article shows you how to enable or disable Windows Hello Enhanced Sign-in - Windows 10 version 20H2 or later and Windows 11 Aug 12, 2019 · After that, on the Start button, then on Settings - Accounts and finally on Login Options. Mar 10, 2023 · Open the Registry Editor window by typing “regedit” in the search bar, the Start menu, or the Run dialog box which can be accessed with the Windows Key + R key combination. Add a registry entry. Plan a Windows Hello for Business Oct 18, 2020 · My Windows Hello, Fingerprint, and PIN says "this option is currently unavailable" My hello face has never worked despite my device having a camera. everything checks out but I'm receiving the "That Nov 23, 2024 · Computer>Administrative Templates>Windows Components>Windows Hello for Business>Use Biometrics. 1-Restart your computer while holding the SHIFT button 2-The Advanced Startup menu will open on the boot. Press Windows key + R key together from the keyboard. " I am trying to re-install Windows Hello, but so far haven't found how to do that. The same day, I went to go check my password to change it but then saw that under the PIN(Windows Hello) bar, it said "This option is currently unavailable". I have gone to the Lenovo site to install drivers to try and get everything updated. Hit the WINKEY + R button combination to launch the Run utility, type in gpedit. Under "Windows Hello PIN", click on "I forgot my PIN". If Windows cannot access the NGC folder, you may encounter such issues. Making some changes in Local Group Policy may help fix the “Windows Hello PIN this option is currently unavailable” issue as well. 1. Jul 29, 2017 · After we upgraded our windows, Hello stopped working. 0I wanted to change my Windows Hello PIN. 2212. Dec 4, 2020 · 6. Now, on the left side panel, click Family & other users and then click on Add someone else to this PC. Unfortunately, you can’t continue setting up fingerprint recognition because you either don’t have a fingerprint scanner on your laptop or have one, but it is not Aug 11, 2020 · Windows Hello - This Option is currently unavailable. Once the registry editor opens up, navigate to the following location in the registry editor HKEY_LOCAL_MACHINE\SOFTWARE Aug 30, 2021 · If you tried all the steps I gave which usually fix Hello Fingerprint including the Repair Install in Step 9, then look over this tutorial for a gold standard Clean Install which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better Jul 15, 2024 · 3. " I can still sign in using my pin but fingerprint and facial recognition don't work. This option is currently unavailable - Click to learn more-To try and solve this issue, I enabled Windows Hello for business from Intune -> Device -> enrollment -> Windows hello for business. Update Registry Keys. ) If the User Account Control notification is appeared, please select [Yes] ③. " Jan 11, 2022 · Windows Hello - Facial recognition ("This option is currently unavailable") Hello, I'm facing an issue where Windows Hello facial recognition isn't working anymore. Mar 10, 2021 · Checked the GPO on the DC. Oct 4, 2023 · Visit this page on how to Setup Windows Hello for Business because the instructions are too lengthy to fit in one article. I setup the group policy to enable convenience PIN and biometrics, but it's still unavailable - some settings managed by your organization. May 24, 2021 · Windows 10 Pro, assume latest and keep up to date. I have the message stating for windows hello face, fingerprint, and hello PIN "This option is currently unavailable- click to learn more" and when I do click "this device doesn't meet your organization's requirements for Windows Hello". When I open Accounts and scroll down to Sign-in options, click it, I see Facial recognition (Windows Hello) but below the title is "This option is currently unavailable. Use Windows Hello for Business policy settings to manage PINs for Windows Hello for Business. Jan 7, 2024 · Make sure the "Use Windows Hello for Business" policy is either Not Configured or Enabled. It will open the registry editor. I setup pin and fingerprint when i first got the laptop and never had any issues since untill 2 days back when i noticed that under the 'sign in options' settings, pin and fingerprint recognition are currently available. Select the feature from the results and click Install. In my organisation the settings to use these features are enabled, i got a screenshot of the "Convenience PIN" Policy for you to better understand what I try to say.