Plex unable to connect securely. 1746 I am unable connect to freshly made server, from fresh installs of Plex and Plex Media Server (from the Playstore) to add content to the library. And I can access the server from plex. tv website on a computer browser (not the app–the app works fine) it tells me that it is unable to connect securely. When I go to the Remote Access tab it says " Fully accessible outside your network". A possible solution is to toggle the secure connections setting from any to required and back to preferred in the Plex server settings. tv is unable to connect to … securely”. It was working fine just a few days ago. I’ve tried Plex Windows and Plex Docker, same issue. 41. It Feb 28, 2022 · Chrome warned about the certificate but you can confirm to access anyway. I also removed the server, signed out the Plex web app, uninstalled Plex on the NAS, reinstalled with the most recent version, reclaimed the server on the NAS, and signd in the Plex web app again. tv and apps on my phone and iPad. PROBLEM: When i use the web app to manage my server it disconnects and gives a “Unable to connect securely” warning. Feb 23, 2025 · Activity Unable to connect Securely Remote Access server-windows 1 176 January 7, 2021 No secure connection for Remote access Remote Access server-windows 8 743 October 18, 2019 Laptop cannot connect securely to media server on same network Desktop Players player-windows 2 134 January 3, 2021 Failed to establish a secure connection Remote Dec 4, 2023 · Learn how to fix common problems with Plex app not finding or connecting to Plex Media Server. 4805 Server: QNAP TS-877 latest firmware version 4. 4931 After a move I finally got around to fireing up my plex server. Set up the NAS per the manufacture instructions and now per the instructions on the Plex support articles and I’m unable to actually connect to the server. I recently had a NAS system malfunction so I figured it was time to try a new one. It is displayn the message “app. I also checked the router and that seems App. That means that they can behave differently on what they allow and not. 5. tv is unable to connect to Apr 11, 2025 · Server Version#: 1. Secure connections provide encryption and authentication for your media streaming and management. 1 Hello, i am trying to view my media from outside of my home network, but i get hit by the message: “app. Other TVs in the house generally report the same or generic playback errors. The DS918+ has a 100 Mbps internet and the TV has access to 500 Mbps. 5033 Hi, I’m trying to setup Plex for Remote Access. tv is unable to connect to “” securely Its “Secure connections” setting may be set to disabled, or you may need to adjust some settings on your network. tv is unable to connect to ‘MySynology’ securely” in the Chrome browser (Plex Android app simply shows the server as OFFLINE). Security settings are default and I am struggling to understand why I can’t gain access to the media server. Only to find out i had to claim my server (it was off for 4 months). 125. I’ve set my router to use googles public dns. tv is unable to connect to “servername” securely”. I feel like an idiot because the solution I’ve found is to go to Settings>Network>Secure Connection to select “Preferred,” but the settings in the Plex app have no Network page/option. 1723 Getting a similar issue to others with the error: “app. Dec 2, 2024 · app. 9685 Player Version#: Web I’m at a complete loss, only thoughts are that I might need my certificate reset. It is running without a hitch a day ago. tv is unable to connect to "Plex Server" securely" when trying to access their media libraries. Starting about two weeks ago, I noticed that the 720P/1080P movies streamed at about 360P even though the Plex app on the Sounds like a network problem, if you're trying to connect from app. Oct 28, 2024 · Hi! I am running TrueNAS Scale and can connect through the local ip of my browser to plex. Sep 3, 2022 · Surely, Plex couldn't connect to the server. I can verify the process is online on my server and can connect to all the other processes on my server. Aug 21, 2021 · Plex server version: 1. It usually resolves itself after a few minutes but it happens frequently. -Xfinity advanced security features deactivated. 8. 123. tv is the Plex-hosted web interface and not the web interface of your own Plex server (which you would get when you access your domain or WAN-IP). It keeps saying app. There is only Port triggering. Preferences. Like I said, not sure how exactly it got fixed. After getting it all connected I realised my PMS had stopped working on my shield. See full list on techcult. 5897 Player Version#: 4. tv then I believe you need remote access setup properly. So my Plex server keeps saying "Unable to connect to server securely". Nov 28, 2024 · -UPnP on in the gateway. I added the rule for the port 32400 Nov 26, 2021 · I am suddenly unable to connect via https://app. I have remote access disabled and my server is coupled. To note, the PMS install KB article isn’t up to date. tv when on the same network as Plex server Remote Access server-linux, plex-web 4 I just bought a Shield specifically and only for Plex, as I was using an old laptop and wanted something more recent and easy to use. And boom the problem is fixed. 2. Upon installing PMS, no plex The only solution I found for remote Plex using iOS and tvOS that absolutely worked was setting those clients up to connect through Infuse. 32. On connecting to the web interface today, I get this message: Unable to connect to <my media> securely Its "Secure connections" setting may be set to disabled, or you may need to adjust some settings on your network. For the native apps, do you have VLANs or separate subnets on your network? There's a discovery protocol plex uses to find local clients/servers, if that's not being allowed through your network then you need to manually define the plex IP within the client software. 7100 Player Version#:9. 23. Now I can’t access it from Chrome remotely (although iPhone seems to work?) Port forwarding works (otherwise the iPhone Plex over 4G would fail) So is there anything I am missing here ? I upgraded and started the server and this Oct 9, 2020 · I can’t seem to enable secure connections no matter what I do. Sep 12, 2022 · I have a my cloud home and I was using it as a flex media server, it was working fine for a while but now for some reason I just keep getting the message that Alex can’t connect to the server securely. My setup is: 46 1546 October 24, 2021 Can't connect securely via app. I deleted the data and set up a new PMS. . -Gateway firewall security set to minimum (default). Was working fine until yesterday. Many Plex users report getting an error message "app. 3. Sep 3, 2022 · Some background: I have been using Plex on a Roku TV to stream over the internet (the TV and the DS918+ hosting the Plex server are in two different locations) without any issues for more than six months. However when I try to connect to it from my dekstop web app (to re-add all my media to libraries) it says: app. So I opened the 32400 port in the DS918+'s firewall and forwarded the port in the router. I have read some threads, tried switching preferred to required and back. You can learn more about secure connections here. 27. However when I go to app. But when I try to access my library from https://app. I have tried recon… Dec 23, 2024 · The main recurring issue is ‘Cannot connect securely’ though I’ve seen ‘Not connected directly’ several times and this is on the same Win11 host as PMS Server is hosted on a Win11 host with several external HDDs attached to it. 0. Jan 22, 2024 · Server Version#: 1. I’ve tried stopping, starting the server, and enabling and reenabling ipv6. No matter what I try, however, I can't connect to the Plex server. xml (account info redacted) <?xml version="1. $10 for the year and the problem is 100% fixed. Jun 5, 2024 · Server Version#: 4. sometimes it does this in the middle of playback so i just have to stop watching the thin I was watching. com Dec 29, 2023 · My test is using my phone which, when connected to Wi-Fi, shows me my media both in the Plex Android app as well as through the Chrome browser. 7358-8f4248874 Hello, Long time plex owner. tv is unable to connect to “server” securely” I have the setting Secure connections on “Preferred”. If I select the option to connect unsecurely, then it will work. 0" encoding="utf-8"?> <Preferences Dec 18, 2023 · Server Version#:1. I have emptied the cache, reinstalled it server and plex app, disabled secure connections, disabled ipv6 Jul 18, 2021 · Server Version#: 1. tv is unable to connect to “My Server” securely. 6. I do not use DNSMASQ nor anything else, just a normal connection. tv/desktop. Jun 17, 2024 · Learn how to enable and check secure connections for your Plex Media Server and apps. plex. 24. I see the little green lock next to the Plex server on TrueNAS, the same as my other plex server hosted on Synology. Sometimes its resolved in 10 minutes, sometimes its over an hour. I have tried switching it on required and back, also tried logging out and back in and Jan 30, 2022 · Server Version#: latest Player Version#: latest We’ve used Plex for 2-3 years now with no problem and suddenly today we’re getting the above message and can’t access our libraries. Check your server settings, network, VPN, security, and more. 4. 2 (via chrome on laptop) I recently got a new internet hub (Virgin hub 5). tv I’m told that app. I have tried port forwarding on my router, but that option doesnt exist. tv is unable to connect to “SHIELD Android TV” securely Its “Secure connections” setting may be set to disabled, or you may need to adjust some settings on your network. However, when only using data, I get the message “app. ” Does anyone know the root cause and Sep 22, 2021 · Server Version#: 1. tv is unable to connect to "SHIELD Android TV" securely . 7639 Player Version#: I’m trying to set up a brand new Nvidia shield tv pro with the Plex server but when logging into the web app it says it’s unable to connect securely. 1. There are settings May 27, 2023 · Server Version#1. I can access my library just fine on Feb 21, 2020 · I installed plex last night and it was all running well. I have also port forwarded the port 32400 on my router. As another post suggested, I toggled Secure Connections from preferred to required and back again, which works for a bit, but then the same issue comes back. I cannot access my plex media server even if it’s from a cell phone browser Sep 7, 2019 · The problem however, is when accessing Plex through the plex. Feb 10, 2024 · Server Version#: 1. This happens if I am on the local network or away…it doesn’t matter. I recently purchased a new router and all my other devices seem to be having no issues, but Plex seems to have an issue. Can someone please rese… Mar 31, 2025 · I have had this issue going on for nearly a month now, it will randomly on all devices say cannot connect securely. tv I get “app. My server is accessible from my WAN IP (Tested over cellular network). I’ve tried setting to disabled then resetting to preferred. mvjxqfe liytbc flmiy bxnm rhakqok cknvrm wjmpqe vnhklu wgjshhv pauewya