Xfinity tv screen goes black It works fine for a while, and then the screen goes black. It always comes back on its own and if I use the dvr and go back, everything is there and I can play it completely. When watching Ignite Tv suddenly the screen goes black, no sound, for about 6 seconds, then resumes the program. Any Oct 30, 2023 · We have 2 tvs and 2 Rogers Ignite boxes. Any suggestions? ***Edited Labe Dec 31, 2023 · @user_g2efjr Hello! Thanks for reaching out on our forums to help with the black screen with the Xfinity Stream app. It will show picture if I turn TV off and back on but will go back black after a few minutes. user_fwxo86. Jan 9, 2021 · Black screen intermittent, sound goes off and on - we have not watched anything in full completion since it was installed but we have been charged to the high hilt by Comcast for installation and services they cannot deliver so far. In many cases it can be caused from a loose connection, bad HDMI cable, or just needing a simple reset due to connection. Still have Xfinity internet and I have been streaming. Try these troubleshooting steps in sequence to solve the problem. (Xi6-T set-top box on a circa-2012 Sharp Aquos HD TV. Have you tried a different hdmi port on your Tv? If you want to factory reset an X1 box press and hold the power button on the box for 5 seconds and then ( on the remote ) press “Ok” followed by “Right arrow” followed by “Down arrow” followed by pressing the power button on the box once more. So far so good, But then the screen goes black and after about 20 seconds, it returns to live Xfinity broadcasting. Nov 22, 2023 · Started this morning. Mar 30, 2022 · Learn how to resolve issues with your TV if it isn't displaying a picture or only shows a blue or black screen. Apr 3, 2022 · When turning on my TV from the Xfinity or TV remote, my screen is displaying black from the Flex box. Oct 4, 2021 · But sad to see you were having troubles with your TV screen going black on you. This happens on both tvs. YouTube TV works great on our other Smart TV's, on phones, iPads, etc. If your Xfinity TV Box screen becomes unresponsive, here’s what you can do to address the issue: Restart the TV Box: Similar to resolving a black screen issue, a restart can often fix a frozen screen problem. Apr 22, 2022 · I just cancelled Xfinity cable and gave them back their boxes. ) The HDMI connection drops, then reconnects -- you can see the TV displaying the resolution of the connection when the image comes back. Only way to easily get rid of it is to turn off power to TV plug for 5 seconds and reboot TV 5 days ago · Xfinity TV App Goes Black. Loose connections can cause signal loss or introduce noise into the line. The first time my cable box went out we had an older TV so I assumed it might be a coincidence. I have set resolution to 720 and turned off default to best resolution. Jun 26, 2024 · Do you experience any slowness with button presses on the remote to correspond on the television? -> Check the coax cable going to the back of your set-top box to ensure there's a tight connection. Friday, April 4th, 2025 11:47 AM. Jan 2, 2024 · TV goes black for a few minutes then comes back on happens 3-4 times a day I just upgraded to X1 last month after having the basic Comcast/Xfinity cable for 20 years. Jun 20, 2023 · Trying to watch Rogers Xfinity TV or Rogers Streaming but only seeing a black screen? There are a few potential reasons for this. Using the TV Input button on your Rogers Xfinity Voice Remote or the Input/Source button on your TV remote, try toggling through each of the input options to see if one of them works. Now the screen is black stuck on the last channel I was watching with the 3 dots just moving. Restart and refresh the Flex box, and finally consider resetting it. I do not see the Flex main menu as expected. It may be a bad hdmi port on the box or the Tv . U. A blank or black screen could be a sign that your TV is switched off. . Since it was a new purchase, the vendor was willing to exchange the TV which we did after the cable box was replaced. the program/recording never loads and the screen just goes black. I will report this to YouTube TV as suggested, but this is definitely an issue with the Flex system. It can create different issues including a random black screen problem. Did a restart 3 times. Feb 1, 2024 · TV Has Sound, but the Screen Is Black? Here's What to Do.   That problem is this black screen issue is happening randomly about e Jan 15, 2023 · If your TV has an obsolete firmware, the hardware modules of the TV can not synchronize with the applications installed on your TV. 1. Oct 10, 2024 · 3. 1 Message. This is causing a black screen, blue screen, a 'no signal' messages, or a "flickering" screen for some customers. Jun 25, 2020 · A firmware update was recently deployed to TV Boxes that may be causing picture issues for some customers The update includes a feature that defaults TV Boxes to the highest screen resolution the TV is capable of. Another common problem is encountering a black screen or a “no signal” message. Updating the TV firmware can be helpful in such cases. If the black screen occurs, first check the HDMI and USB-C connections and select the right input. Dec 20, 2021 · I am having this same issue with YouTube TV and Flex. Sep 3, 2019 · You are watching your favorite show or movie on the television when its screen goes blank or black all of a sudden. We bought a nice Samsung TV and two days later the cable box went out and fried the TV again. This happens with multiple movies and on multiple tv's in my house. Tip: The best way to make sure your TV is on the correct input is to follow the HDMI cable from the Rogers Xfinity Entertainment box to the back of your TV and Dec 26, 2024 · Xfinity did an automatic system update. Make sure all power cables are plugged into working power outlets for the TV and for your X1 TV Box. Choose Software Update. All other tv boxes w Jan 26, 2024 · If none of the other solutions work, you may need to contact Xfinity for a replacement. This is happening frequently. This happens in intervals of 5 seconds for the next 10 minutes. If your blank screen only happens on high-definition, or HD, channels, the problem could originate with a different kind of cable. Learn how to resolve issues with your TV if it isn't displaying a picture or only shows a blue or black screen. It is only a problem with the Flex. Open Settings on your TV and go to Support. Aug 18, 2024 · This is the third time this happened. Oct 4, 2023 · A frozen screen can be quite frustrating, especially when you’re in the middle of watching something exciting. Hand-tighten all cable connections to make sure they're not loose. This issue can arise from a variety of factors, including problems with the TV, the Xfinity box, or the remote control. Checked connections, Cannot resolve this problem. Jan 16, 2023 · Around two months back, I had purchased an Xfinity TV. Unplug the power cord Oct 30, 2023 · @-G- I do have a twist on this situation- since this black screen started, when using my apple tv box, and streaming from , in one particular case, Amazon Prime just this week, during the one hour program on three occasions, a window would appear in top corner saying no connection detected (maybe no internet connection was part of message- can If you are experiencing the issue where your LED/LCD TV goes blank for few seconds every now and then, then the culprit is probably your HDMI to HDMI TV cabl Sep 4, 2022 · • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. But if it’s producing sounds then obviously you know that is not the case. Black Screen or No Signal. Ever since upgrading, the TV picture/sound goes out randomly 3-4 times a day (It works perfectly 90% of the day). How to Fix Xfinity Flex Streaming Box Not Working and Showing Black Screen. Dec 23, 2021 · I keep getting a random black screen that I can fix with the TV Box reset under Support Troubleshooting for black screen. There can be several factors causing the issue you are describing. Good thinking on resetting the modem, I find that helps out with many common issues. Pressing the home bu Jan 22, 2023 · Apple TV black screen after pressing "menu" of "home" When I power up the Apple TV it usually will show a black screen for a couple of seconds when I press the "menu" or "home" button, after showing the normal screen it usually is the same screen as before I pressed the buttons. Check cables: Ensure that power and HDMI cables are fully plugged in, and try different ports or cables if necessary. Oct 30, 2023 · The same thing also recently started happening on my parents' family room TV. While watching TV, the screen will just randomly go black with no sound for about 2-3 seconds. -> Check the connections of the coax cable to any splitters within your home. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it Aug 11, 2022 · That is, the name of the movie and the movie company appears in the lower left, and a track line appears across the bottom of the screen. Restart and unplug: Try a basic restart by holding down the power button or unplugging the power cord for a minute. Screen while on pause sometimes just goes black as it should, but then there is a faint VUDU logo on a gray background. 2 weeks later, out of the blue, my screen blacks out for a second. Still black screen. But watching live sports becomes problematic. While a coaxial cable carries the signal from Comcast to your home, an HDMI cable transmits HD signals from your HD receiver box to your HDTV. I'm sorry for the trouble. Ive had this box a little over 4 months now and it's done this since the beginning. Both have the same problem. Solution: Check the TV Input: Make sure your television is configured to the correct input source. xzg kttcn ebvunl mbltd vaa bww qyeijfk uhjss mfyxph hnlruwrc jltz bryfog bbs owet tcfcmlc